Revenue programs, client relationships, and the systems that scale them.

Jan 2024-Jul 2026

• Architected the partner program from 0 to 3 team members at a startup that grew from Series A to Series B during my tenure, establishing partner tiers, referral agreements, playbooks, and enablement across 50+ digital agency, legal, compliance, and technology partners.
• Generated $9.5M+ in partner-sourced pipeline and $13.5M+ partner-influenced, roughly 29% of total company pipeline, resulting in $7.2M+ closed revenue at a 31% close rate, 6 points above deals with no partner attached.
• Designed and launched GTM motions with strategic partners: co-marketing, demand generation, in-person events, executive alignment, and account mapping.
• Hit partner pipeline quota in 9 of 10 quarters and conducted 100+ discovery calls.
• Shipped two AI-powered internal tools alongside the partner program (Postgame and ClienTell), both still in production today.

Jul 2023-Jan 2024

• Joined as Freshpaint's first Account Management hire (~25-person company) and built the foundational renewal, upsell, and customer health motions that defined the function from the ground up.
• Owned a 60+ account portfolio of healthcare SaaS customers as primary commercial point of contact, achieving 114% net revenue retention (NRR) across the book.
• Spent the first six months as the sole Account Manager, interviewing customers and internal stakeholders to design renewal processes, upsell playbooks, and customer health scoring from scratch.
• Selected by leadership to move from Account Management into building Freshpaint's partnerships function based on performance and cross-functional trust.
• Tracked account health, renewal timing, and expansion opportunity across the portfolio, feeding signal back to Sales, Product, and Customer Success to keep churn risk visible before it became a problem.
• Managed the full post-close customer lifecycle: onboarding handoff, ongoing relationship management, contract renewals, and expansion conversations with healthcare marketing and compliance stakeholders.

Jul 2022-Jul 2023

• Led analytics strategy and client delivery as Associate Director, managing four Team Leads and Senior Team Leads who ran cross-functional teams of analysts, developers, and analytics strategists across a ~$5M book of business, maintaining 91%+ client retention.
• Partnered directly with clients to define measurement strategy, design implementation and QA frameworks, and build scalable reporting infrastructure across GA4, Google Tag Manager, and Adobe Analytics.
• Served as primary architect of the division's standardized Measurement Strategy process, a core client deliverable defining how analytics strategy was scoped, delivered, and quality assured, rolled out across 50+ clients and every Team Lead on the team.
• Played a central role in the division's repositioning from a pure measurement shop to “Digital Measurement Solutions,” helping redefine the service offering and how the practice was sold and delivered.
• Coached and developed Team Leads on people management, client escalation handling, and delivery quality, building a leadership bench beneath the Associate Director layer.
• Oversaw delivery quality, resourcing, and client health across the full book of business, partnering with account and sales leadership on renewal and growth conversations.

Mar 2020-Jul 2022

May 2017-Mar 2020

Jan 2017-Apr 2017

Jan 2016-Jan 2017

Jun 2015-Dec 2015

Sep 2014-Jun 2015